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Data Entry Technician

  • Location: Cedar Rapids, 52498
  • Salary: 18.0
  • Job Type:Contract

Posted 4 days ago

Title: Data Entry Technician
Term: 6 Months
Location: Cedar Rapids, IA

Long term contract opportunity in Cedar Rapids, IA for a Data Entry Technician. 

Day-to-Day Responsibilities:
  • Works under direct supervision to provide satisfactory and quality customer service.
  • Obtains customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased.
  • Keeps records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Performs duties related to overall customer service.
  • Scans incoming customer documentation.
  • Files completed Service Notifications with all Customer Documentation.
  • Archives files.
  • Data entry on shared data files.
  • Monitor a Group Email and forward emails to the appropriate team to work.
  • Printing Delivery documentation.
  • Provides support to sales team with regard to customer concerns.
  • Consistently documents customer service needs to identify patterns and maintain quality.

Qualifications:
  • Candidates for this role should possess an AA/AS degree with a minimum of 2 years of relevant experience.

About our client
Our client is a multibillion-dollar company that provides technologically advanced solutions for global aerospace and the defense industry. With over 68,000 employees they can continue their legacy of quality, trust, and customer service. If you want to work with the most innovative and passionate people and soar together, apply today.

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see MatrixRes.com/Benefits for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.