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Customer Project Manager (Remote)

Posted 12 days ago

Position: Customer Project Manager 
Location: Remote
Pay Rate: $43.33/hr.
Term: 12 Months Contract

Day-to-Day Responsibilities:
  • Interface with the customer on a daily basis
  • Define project scope, schedule, cost, resources, risk, quality, and deliverables in collaboration with customers and client management
  • Direct and manage project development from beginning to end
  • Develop full-scale project plans and associated communications documents
  • Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion
  • Forecast & Actualize client Site Tracker
  • Where required, negotiate with other department managers for the acquisition of required personnel from within the company
  • Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary, during project cycle
  • Set and continually manage project expectations with team members and other stakeholders
  • Delegate tasks and responsibilities to appropriate personnel
  • Identify and resolve issues and conflicts within the project team
  • Identify and manage project dependencies and critical path
  • Plan and schedule project timelines and milestones using appropriate tools
  • Track project milestones and deliverables
  • Develop and deliver progress reports, proposals, requirements documentation, and presentations
  • Perform Risk Analysis for the project
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans
  • Define project success criteria and disseminate them to involved parties throughout project life cycle
  • Coach, Mentor, Motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work
  • Build, develop, and grow any business relationships vital to the success of the project
  • Become a Project Management Role Model
  • Conduct project reviews and create recommendations to identify successful and unsuccessful project elements.
  • Collect best practices and tools for project execution and management
  • Follow client project management methodology and applicable Business Group guidelines and processes.

  • 5 or more years of telecom experience including site acquisition, construction, integration, optimization process knowledge
  • Strong Customer focus
  • Highly Developed Knowledge of project management skills, with understanding of scope, schedule, cost, quality, risk, resource, and deliverable management.?
  • Ability to manage multiple projects types simultaneously
  • PMP certified, Nokia PM Practitioner certified or?actively pursuing certification, must obtain within 12 months
  • Effective communicator, written and oral with ability to present to management
  • Previous experience in a matrix organization
  • Developed Financial knowledge, ability to define/track project/program financials such as Budget, Margin, Invoicing, Revenue recognition
  • Strong computer skills, MS Office – Word, Excel, Power Point, Projects.?

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.