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Business Systems Analyst

  • Location: Naperville, 60563
  • Salary: 70000.0
  • Job Type:Permanent

Posted 5 months ago

MATRIX has partnered with a premier client to fill a full time employee -100% remote position.  This is a great opportunity to expand your career and work with a well known company and look towards career growth.

Are you an experienced Business Analyst who loves exploring data models?   Are you extremely collaborative and enjoy working with your teammates to impact positive change?  Are you looking for your next career opportunity? This position may be for you!!!

Location:  100% REMOTE

Title:  Business Systems Analyst

The Business Systems Analyst is an essential part of our support team by providing functional and systemic analysis to clarify scope. The role is a critical link between end users and our esteemed engineers. This team member brings a curious and empathic mindset to elicit the true requirements from business stakeholders. First and foremost, the Business Analyst is an excellent communicator who writes well, speaks well, and most importantly, listens well. The Business Systems Analyst takes the time to understand why the current situation is ‘as it is’ and positions the team to deliver results.


An ideal candidate loves data, isn’t afraid to explore the data model, and run queries to more deeply understand. Data visualization is an important skill that the Business Systems Analyst uses to better understand reality. The role is perfect for somebody with a learning mindset who is open to exploring a variety of technologies related to the supply chain.


Ultimately our Business Systems Analyst are translators. They speak the languages of technology, business processes, and supply chain. They learn fast and have fun doing it!


Are you:


  • Comfortable with technology, including how to query and organize data?
  • Someone who welcomes the opportunity to speak up and ask questions?
  • Able to lead conversations to understand and document how our business works now and where we can improve?
  • Familiar with the Agile/Scrum framework?
  • Ok with moving quickly and shipping small, 'good enough' versions of done, knowing we'll iterate several times to find the best solution?
  • Someone with an appetite to learn new things, who is willing to share what you've learned with others?


Primary Responsibilities:

What You’ll Be Doing:


  • Analyze existing business processes to identify gaps and areas of improvement.
  • Document as-is and to-be process scenarios.
  • Elicit, analyze and document functional and technical requirements as user stories.
  • Develop and maintain a customer-focused relationship with business stakeholders and Subject Matter Experts.
  • Solicit and prioritize feedback.
  • Ask very effective questions to understand motivations and root cause.
  • Research and analyze issues. Summarize problem definition and potential solutions.
  • Identify test scenarios and assist with testing.
  • Assist Product Owner with backlog grooming and user story prioritization.
  • Participate in Sprint Planning, User Story Workshop, Retrospectives and other Agile activities.

Essential Functions:

Major projects include (but not limited to)


  • A B2B e-commerce platform for retailers of the food industry
  • A B2B digital platform for suppliers of the food industry
  • A top-tier virtual marketing show experience built entirely online

Minimum Requirements, Qualifications, Additional Skills, Aptitude:

What you bring:


  • Bachelor's Degree with at least 2 years of professional experience in related role.
  • Deep competency in the MS Office Suite including Excel, PowerBI, and SharePoint.
  • Experience in an agile environment with an understanding of how each role performs to achieve team goals.
  • Proactive, persistent, flexible. Operates independently and reacts quickly.
  • Acts with empathy and curiosity. Listens and seeks to understand.
  • Flexible and able to handle a variety of assignments in various stages at the same time.
  • Strong oral and written communication and interpersonal skills. Enjoys interacting with others.
  • Excellent analytical and problem-solving skills and proven business acumen.
  • Business transformation experience, Six Sigma a plus.

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.