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Business Analyst

  • Location: Deerfield Beach, 33442
  • Job Type:Permanent

Posted about 1 month ago

Position: Business Analyst
Term: Direct-Hire
Location: Deerfield Beach, FL

Our Client is looking for a Business Analyst for their team. 

This position provides hybrid/flexible work arrangements.

Responsibilities:

• Prior experience working as a BA in Agile delivery team is required. Building User Stories according to the requirements and making sure that they meet the acceptance criteria.
• Organizing the Product Backlog based on the prioritization provided by the Product Owner.
• Serve as a business advisor whose primary role is to support the Product Owner by analyzing, facilitating dialogue, and getting the correct information to the product owner.
• The analyst provides customers with a high quality and consistent level of proactive and professional IT service, in an effort to maintain, enhance and implement technology solutions that enable business processes and operations.

• The analyst will work to create and maintain positive customer relationships that bolster open communication, reliability, trust, and
service loyalty.
• Accountable for managing and delivering support requests, enhancements and projects for assigned Business Unit / Products. This includes the planning, troubleshooting, facilitation of problem solving, and communicating of a variety of requests, incidents, and problems independently within multiple areas.
• Collaborate with external and internal customers and vendors to analyze business needs and work with teams on solutions.
• Cross-training to learn applications across the assigned Business Unit application portfolio.
• Learn the processes and tools needed to perform the role effectively.
• Serve as the conduit between the business partners and the technical team through triage, research, requirements, testing, and support.
• Collaborate with technology teams, business teams, vendors and subject matter experts to perform daily activities.
• Lead in identifying the business impact of system issues and facilitate communication as appropriate to stakeholders.
• Lead assigned initiatives. Communicate status, issues or risks to management and stakeholders.
• Perform on-call responsibilities including nights, holidays and weekends.
• Elicit, understand, interpret and represent functional and nonfunctional requirements to include business and stakeholder requirements, data and information requirements, data
integration, metadata, data quality, service levels and performance.
• Plan and facilitate requirement gathering workshops using a variety of techniques such as Joint Application Design (JAD) sessions, interviewing, brainstorming, job shadowing,
user stories.
• Document business, system processes and requirements when applicable.
• Engage and communicate with senior management as appropriate.
• Elicitation, organization, translation, analysis and prioritization of both technical and business level functional requirements
• User story creation and backlog grooming in partnership with product owner.
• Creation and facilitation of testing strategy, test plans and test scripts. 

Requirements:
• Bachelor's degree in IT or related field
• At least five years of work experience as a business analyst
• Prior experience in Agile environment is highly desired
• Knowledge of SQL is a plus
• CBAP certification is a plus
• Must possess well-developed analytical, problem-solving, and decision-making skills, leveraging both logic and creativity to interpret complex concepts and information
• Must possess a passion for delivering excellent customer service
• Ability to adjust approach to meet all types of customer communication styles, preferences, and management levels
• Proficiency in translating technical verbiage and complex processes into business friendly terms
• Must possess exceptional and clear interpersonal, written, and verbal communication skills
• Demonstrated ability to quickly build rapport and respond to customers in a compassionate manner
• Must be a self-starter and be highly flexible and adaptable
• Must be highly organized and have excellent follow-up skills

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see MatrixRes.com/Benefits for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.