Back to Job Search

Application Support - Flight Operations - REMOTE

  • Salary: $28 - $30 / hour
  • Job Type:Contract

Posted 4 months ago

Terrific Long-Term Contract Opportunity with a FULL suite of benefits!

Position: Application Support - Flight Operations
Location: 100% Remote + 25% travel
Ideal schedule: 5 day work week with some weekend time expected
Term: 6 months+

Join as a consultant to our client, a multibillion-dollar company that provides technologically advanced solutions for global aerospace and the defense industry. 

Day-to-Day Responsibilities:

  • As part of the technical support team, ensure flight operations system accessibility and functionality for customers through optimizing their use of the application, solving customer issues and find solutions using existing application functionality, troubleshooting application bugs.
  • Understand customer enhancement requests and document those requirements for review by the product engineering team
  • Travel onsite to train customers on application implementation, implementing application configuration to each customers needs and sharing best practices
  • Support the sales staff by performing application demonstrations and participating in tradeshows and conferences
  • Coordinate support between the customer, engineering, infrastructure, and, if applicable, any third-party applications that interface with the application
  • Publish and/or update support guides and articles maintained in our various document libraries
  • Test new functionality and bug fixes reporting any functional issues and following up when appropriate
  • Participate in the on call rotation which will include after-hours and weekend support as needed

Is this a good fit? (Requirements):

  • Do you have experience supporting and working with flight operational systems?
  • Experienced in troubleshooting application bugs?
  • Comfortable supporting a sales team by performing application demos including traveling to customer locations as needed
  • Able to train customers on flight operations (FOS) system, supporting application implementation and sharing best practice


Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re a top 15 U.S. IT staffing firm and why our consultants rate us well above the industry average. People come to us for a job, and stay with us because of our top-notch consultant care.

For hourly W2 contract roles, MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options. Please see for more information. For direct hire placement with our clients, benefits will be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.

Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.