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Agency & Trust Officer

Posted about 1 year ago

Terrific 6+ month contract-to-hire opportunity in Tampa, FL for an Agency & Trust Officer. Will be responsible for Agency & Trust transaction processing execution, typically related to Issuer Services LATAM Operations. Will require some work on holidays and at different time-zones to service the respective Latin American countries.
•    Will read, analyze, and understand the different contracts for each client in different jurisdictions. Execute the day-to-day activities according to the contractual obligations for each client, using our core system as tickler.
•    Accounting, Payments and Reconciliation: Input the information of the instructions received by the client into the payment system to make the distributions of funds (domestic transfers, checks, international transfers, book to book) according to the contracts.
•    Reporting: Produce local regulatory reports related to Agency & Trust business required by Regulators for Latin American countries. Provide support on the preparation the monthly (internal) financial statements of the trust agreements. Provide metrics and controls related to all activities performed as defined by bank policies or internal decision.
•    Perform operational activities during the phases of implementation, administration, and termination according to the Agency & Trust deal agreements.
•    Support LATAM Agency & Trust Operational activities end-to-end, including the process of coordinating with other teams based on a different country.
•    Update procedures, instructions, manuals, and checklist of the area.
•    Deliver reports to satisfy management requirements and support control activities.
•    Provide assistance regarding projects related to Agency & Trust business.
•    Minimize risk through increased knowledge of procedural requirements - understands and monitors errors to adhere to audit and control policies (incl. reconciliation, payments and other processing systems).
•    Timely management and escalation of all requests inquiries issues errors.
•    Act as backup of other positions of the Issuer Services Ops group (as required).

•    Bachelor’s/University degree, preferred with Specialization in Economics, Finance, Business Administration, Accounting.
•    2+ years of experience in the financial service industry.
•    Understanding of individual Latin America countries’ regulations, including comprehensive knowledge, and aware of each change of the regulation.
•    Good skills in learning the different systems depending on the country that will be under responsibility.
•    Proficient in Microsoft Office with an emphasis on MS Excel and PowerPoint.
•    Excellent client relationship interaction.
•    Proven interpersonal skills. Customer focused. Highly organized and proactive.
•    Quick learner. Ability for a good understanding of activities, policies, procedures, regulations of different countries and concepts of the work area.
•    Knowledge of banking policies is required
•    Prefer bilingual proficiency in English & Spanish; Portuguese is a plus.

If this is a perfect fit, Apply now!

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.