Four in Five Employers Need More Employees with Technical Skills

In the annual Consumer Technology Association (CTA)® Future of Work Study, tech industry leaders reveal the latest workforce trends, including how the tech sector is embracing diversity and inclusion and adapting amid the COVID-19 pandemic.

"As it becomes more difficult to find candidates with the right skills and competition for qualified candidates heats up, companies will need to expand their recruitment pipelines and offer more training for employees to help close the skills gap," saidJacqueline Black, director of strategic alliances, U.S. Jobs, CTA. "Companies may also look to apprenticeship programs as a proven way to fill vacant positions and prepare workers with in-demand technical skills." 

Need help recruiting niche technical skills? That's what we're here for.

One trend from the report highlights how widespread diversity and inclusion initiatives have become this year. "Almost nine in ten tech companies (86%) have at least one current or planned diversity and inclusion initiative at their organization. Forty-three percent of companies will devote staff and resources to hiring more employees from underrepresented backgrounds and communities within the next five years." 

Highlights from the report:

  • 80% of employers say they will need more employees with technical skills

  • 75% face difficulty finding candidates with the right skills and abilities

  • The most in-demand technical skills are data analytics (57%), software development (56%) and project management (56%)

  • The top soft skills employers look for are communication (85%), problem-solving (83%) and critical thinking (83%)

  • 72% say they will hire employees who meet their skill requirements regardless of education level

  • 24% will hire more from train-to-hire programs such as apprenticeships

  • 31% of companies cut back recreational/social activities and 25% removed access to free food and drinks post-pandemic

  • 89% say telework is the most important benefit to retain employees in the next five years

  • 65% of companies plan to hire more employees to work remotely and 80% plan to conduct more job interviews remotely  

Source: Consumer Technology Association