Gervais (Jay) Johnson is a first generation Agilist with 20 years of implementation experience within large to small companies across multiple business sectors. Currently serving as Director, National Agile Practice at MATRIX, Jay has more than 31 years of business and technical experience utilizing cutting-edge technologies to deliver innovative ideas, products, and services. Jay is currently working with several companies and associations to introduce and evolve Agile. His 16-year tenure at IBM provided insights across organizations and industries that led to transformative outcomes using Agile.
How Top Companies Leverage Design Thinking
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Product discovery and product delivery is the essence of any customer-centric business. The Digital Revolution is just the tip of the iceberg. One of the most adopted practices used for product innovation is Design Thinking and Service Design. Savvy designers and product owners are embracing these Design Thinking, Service Design, Design Sprints, Lean Enterprise, and Lean-UX Canvas practices. Still, many organizations struggle with the parallel work needed for product innovation and product delivery based on the demands of today.
Innovative and customer-focused companies are transforming into product-oriented organizations and synchronizing design thinking practices with lean-agile delivery practices. These successful companies have learned how to do all of this in parallel and not sequentially, and to continuously increase customer delight and loyalty.
In this webinar, we will share an overview of design thinking processes, as well as a Holistic Agile approach that aligns product innovation with product delivery. We will highlight practical examples from successful companies such as Apple, PepsiCo and Amazon that you can take away to implement at your organization.
Executives, Digital Transformation Leaders, Agile Leaders, Leadership, Design, User Experience, Product Leadership, Software Engineer, Marketing, Sales