Gervais (Jay) Johnson is a first generation Agilist with 20 years of implementation experience within large to small companies across multiple business sectors. Currently serving as Director, National Agile Practice at MATRIX, Jay has more than 31 years of business and technical experience utilizing cutting-edge technologies to deliver innovative ideas, products, and services. Jay is currently working with several companies and associations to introduce and evolve Agile. His 16-year tenure at IBM provided insights across organizations and industries that led to transformative outcomes using Agile.
Business Agility and Innovation Through Design Thinking
Today’s organizational demands and customer complexities are continuously changing. Innovative and customer-focused companies are moving to product-oriented organizations and synchronizing design thinking practices with lean-agile delivery practices. They’ve learned how to do it in parallel and not sequentially, thus increasing customer delight and loyalty, while increasing agility across the business.
Practices that many successful companies are embracing today for Business Agility include Design Thinking, Service Design, Design Sprints, Lean Enterprise, and the Lean-UX Canvas.
During this seminar, we will cover:
- An overview of Design Thinking, Service Design, and Innovation
- How to implement Design Thinking and Innovation Practices
- Aligning Design Thinking with Business Agility
- Examples from companies like Apple, Google, and Amazon and how they are successfully implementing these practices today
|11:30 am - 12:00 pm||Lunch & Networking|
|12:00 pm - 1:00 pm||Design Thinking - Practical Innovation Session|
|1:00 pm - 1:30 pm||Q&A and Departure|
Executives, Digital Transformation Leaders, Agile Leaders, Business and Technical Leadership, Designers, Product Leadership, Software Engineers, Marketing, and Sales.