Trainer/Content Developer

Position: Trainer/Content Developer
Location: Research Triangle Park Durham, NC 27709
Term: 8 months (12/05/2022 to 08/16/2023)

Day-to-Day Responsibilities:

Analyze the NC FAST system functionality to develop classroom facilitator-led learning solutions and eLearning courses to support NC FAST implementation.
Work closely with the Training Lead, Training Scripts Writer, Applications Lead and subject matter experts to understand requirements to design training and develop course materials, to develop and maintain Adobe FrameMaker templates and scripts, and to revise training materials for instructional training of adult learners.
Will also be responsible for providing effective and creative classroom and virtual facilitation of training for all levels of employees who oversee and administer social services programs that are managed through the NC FAST system.

Is this a good fit? (Requirements):

3 years of experience in curriculum design and developing training materials for adult learners
3 years of understanding the social services programs that drive the efforts of the county, regional, and state staff who administer those programs.
3 years of researching and evaluating the NC FAST case management software in order to translate the software functionality into effective learning materials.
Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed.
3 years of experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective.
3 years of experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint).
3 years of experience in Learning Management System (LMS) technology such as Moodle, XML, HTML.
3 years of experience in designing and delivering computer-based training instructional design, with learning program design systems.
3 years of experience in software that may include Adobe FrameMaker, Adobe Captivate, Photoshop, Adobe Breeze, Dreamweaver, Visio or other training applications.
3 years of experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content.
3 years of experience developing interactive media presentations that enhance the online educational experience.
3 years of experience leading training sessions in a variety of formats that may include in person, virtual and/or webinar.
3 years of experience evaluating student progress and making recommendations for continued training participation curriculum.
3 years of experience providing feedback on learning providing feedback on learning curriculum and methodology to assure program relevance and user comprehension.
3 years of experience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration.

Even better if you have:

Ability to assist with basic application software and hardware support.
Must have strong understanding of internet concepts and web technology.
Ability to clearly communicate in oral and written form and deal effectively with diverse groups to accomplish the objectives.
Knowledge of and experience with NC FAST and the Medicaid Program in NC.