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Technical Program Manager

  • Location: San Francisco, 94111
  • Job Type:Contract

Posted about 1 month ago

Job Title: Technical Program Manager
Contract Opportunity: 3-months
Location: Remote
Position Summary:
Security is a primary competency at our company, and the Security Team keeps a watchful eye over every aspect of it. Every day, we go to battle against some of the most sophisticated attackers in the world to protect billions of dollars’ worth of digital assets and ensure that our customers and employees can enjoy a safe, trusted experience. As we scale globally, our team is scaling along with it, using a blend of tooling, automation, and strategic team growth to ensure that we’re well-equipped to protect the next billion users of crypto.
Who you are:
  • You’ve got positive energy. You’re optimistic about the future and determined to get there.
  • You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
  • You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
  • You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
  • You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
  • You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.
  • Help lead aspects of the Product security engagement strategy with Product, Engineering, and Design organizations.
  • Help define and execute on the automation and workflow strategy related to Product, Engineering and Design stakeholder engagement.
  • Manage engagement program including creating documentation, milestones, risks, and timelines to facilitate cross functional collaboration
  • Collaborate with other security stakeholders to increase and improve engagement for product lead initiatives.
  • Run periodic retrospectives to gather feedback and best practices. Continually refine and improve our systems and processes for diligence and integration.
  • Monitor engagement status, manage expectations, and rapidly identify issues/risks. Succinctly communicate issues to relevant stakeholders and proactively collaborate to ensure timely resolution.
  • Own Jira intake process workflows, and lead initiative to enhance current workflows to support rapid scaling.
  • Identify and creatively resolve complex technical and cross-functional issues (often unique to each project).

Own program execution (immediate need), and strategy vision (long term need)

  • Execution (immediate needs)
    • Maintaining and monitoring program state (50%)
      • Establish/maintain security triage role and responsibilities and ensure they are being executed effectively
      • Ensure Engineering team is proactively managing risks associated with security bugs and system vulnerabilities
      • Design the security bug workflow and empower Engineering team to manage efficiently manage security risk
      • Coordinate resolution and management of Security bug exceptions and risk acceptance
      • Set and maintain high quality product security bar
        • SLAs
        • Security Bug Quality
    • Reporting (15% of time)
      • Report regular updates, and trends insights to security, product, and engineering teams/leadership on risk and security posture
      • Prepare and communicate quarterly updates on the state of the program to Security, PED leadership
      • Escalate cross-product and program-level risk to appropriate stakeholders to drive resolution
      • Design and implement dashboards and data visualization mechanisms to support security reporting to security, product, and engineering leadership
    • Operational enhancements and automation (10%)
      • Automate, operationalize, and scale program efficiently and effectively
      • Work with Security teams to ensure Security Bug integration in Jira is functioning as intended
  • Strategy vision (long term need)
    • Drive strategic program development across the following dimensions:
      • Create self-reinforcing accountability mechanisms with Security and Engineering teams to manage vulns
      • Drive Security and Engineering towards a common understanding of risk/opportunity; Empower a balance between security risk management and product/feature delivery
      • Build comprehensive, cross-functional programs that support diverse sources of automated and manual security vulnerabilities
Required Skills:
  • Design and iteratively improve procedures that solve problems in simple and scalable ways.
  • Experience executing and delivering cross-functional projects with multiple dependencies and constraints.
  • Excellent interpersonal skills and ability to establish trust with internal/external partners.
  • Organized, detail oriented, self-driven, and comfortable handling situations that may depart existing paved roads.
  • Strong written and verbal communication skills with a track record of communicating at all levels involving both technical and non-technical teams/stakeholders.
  • 3+ years total experience as a TPM, engineer, product/program/project manager (technical domain), or related discipline.
  • 3+ years of experience in security, risk management, compliance, information systems or other relevant fields.
Desired Skills:
  • Experience leading or driving Vulnerability management or security engagement programs
  • Comprehensive understanding of security domains, processes, risks and controls.
  • Experience working in a high security and/or highly regulated industry.
  • Certification in Program or Project Management.
If this sounds like a fit for you, apply today!