Back to Job Search

System Support Analyst

  • Location: Town of Bloomfield, 06002
  • Salary: $28 - $30 / hour
  • Job Type:Contract

Posted 29 days ago

We are seeking a System Support Specialist with Windows, hardware, and deployment experience to join a  small onsite team in Bloomfield.  The ideal candidate should have experience in phone support, software installation, and troubleshooting hardware and software issues. Proficiency in Office 365 is also required. The candidate must be able to lift equipment, enter all work in the ticketing system and be a team player.

 The contract is expected to last for 6 months but there is potential for it to go longer.

To be considered you should have 2-4 years of experience in installing, configuring, and resolving complex PC support issues. A high school diploma or equivalent is required.   A+ certification highly desired.

  • Provide excellent customer service that will enhance and support operations and sales
  • Must enter all work into ticketing system
  • Install and configure replacement PCs and peripherals
  • Must be able to perform physical duties related to PC deployments and repair (crawling under desks, packing/unpacking PCs, shipping of hardware
  • Provide level 2 support for PCs, printers, scanners, aircards and PDA devices
  • Assist the LAN/Server department with research and evaluation on a wide range of current and new PC products and technical information
  • Perform on-sight technical PC support for corporate personnel
This dress code for this contract is business casual with jeans allowed, free parking, and MATRIX offers a comprehensive benefits package including a choice of medical plans, dental, vision, life, disability, matching 401k and free training.