Position: SRE RunOps and Monitoring
Location: Coppell, TX
Term: 6 months

Day-to-Day Responsibilities:

Handle incoming tickets for supporting our stores.
Work in a fast past 24x7 role that requires rotating on call rotations.
Monitor our dashboards, reports, and alerts to ensure the highest availability.
Work closely with other SRE members to improve our observability and SRE Maturity.
Work cross-functionally with the various teams in the organization and help establish SLOs and then help teams consistently achieve those SLOs.
Retail SRE Operations experiencing managing in store devices and IOT.

Is this a good fit? (Requirements):

Bachelor's degree.
5+ years of experience supporting complex distributed systems.
3+ years of experience in managing/supporting public Cloud-based infrastructure (AWS or Azure).
3+ years of experience with running and/or managing large infrastructure services with multiple availability regions Public Cloud (AWS, GCP, Azure).
2+ years DevOps experience.
Experience managing IOT devices in Microsoft Intune.
Experience implementing and evangelizing the principles of the Google SRE handbook.
Experience with RCA’s, Monitoring and Alarming in all environments and familiar with tools like Mongo Charts, New Relic, CloudWatch, Service Now.
Experience participating in Scrum/Kanban, AGILE workflow technologies and using JIRA, Confluence and OneDrive.
Experience using Postman.
Working experience with IoT devices, and Microsoft Intune.
Exceptional verbal and written communication skills.
Strong technical troubleshooting skills.