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Resident Engineer - Service Routing IP/MPLS Subject Matter Expert

  • Location: Richmond, 23173
  • Salary: $62.50 - $66.67 / hour
  • Job Type:Contract

Posted 16 days ago

Position: Resident Engineer - Service Routing IP/MPLS Subject Matter Expert 
Pay rate: $66.67/hr.
Location: Richmond, VA 23173
Term: 12 Months Contract

Day-to-Day Responsibilities:
  • Interface with the local Customer Network Operations Center personnel.
  • Support customer’s NOC Operations and Maintenance Engineering Staff to develop Operations Readiness.
  • Establish documented processes and procedures to improve NOC visibility to the EMS’s and associated Network Elements.
  • Enhance the Client Outage Management and Notification processes.
  • Define IP MPLS provisioning standards and develop a consistent process guideline to further reduce fault restoration timelines.
  • Provide continued On-The-Job (OJK) Knowledge transfer to Client NOC personnel.
  • Provide technical support/troubleshooting for all Nokia network/services operational issues related to network or services to include MPLS, DWDM, and Microwave.
  • Provide support to Architects in the development/testing of new services including LAB testing.
  • Provide technical consultation to EOC group and Engineering staff (adhering to DE’s Architecture standards).
  • Take lead in opening and managing the progression of Nokia TAC tickets associated with network and services.
  • Proactively assess NSP alarms associated with network and services to engage the EOC group as needed.
  • Develop operational MOPs as required to perform operational activities or nodal software upgrades.
  • Provide knowledge transfer on MPLS.
  • Monitoring and surveillance activities.
  • Command Line Interface for Nokia routers and switches.
  • NSP EMS Familiarization.
  • New network element configuration/Network routing setup.
  • IP Element configuration.
  • Event detection and isolation/Fault resolution.
  • Routine diagnostics and corrective action management.
  • Evaluate customer skillsets and develop training plan.

Is it a good fit? (Requirements):
  • Required to work onsite with Nokia customer in Richmond, VA.
  • Must be Service Routing subject matter expert on Nokia NSP, knowledgeable on NOKIA 77xx Service Routing devices (Hardware/Software/Diagnostics).
  • Must be strong communication skills, will work onsite with customer teams to provide support and assistance.