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Resident Engineer - NSP (Nokia Service Platform) Subject Matter Expert

  • Location: Richmond, 23173
  • Salary: $62.50 - $66.67 / hour
  • Job Type:Contract

Posted 7 months ago

Position: Resident Engineer - NSP (Nokia Service Platform) Subject Matter Expert 
Pay rate: $66.67/hr.
Location: Richmond, VA 23173
Term: 12 Months Contract

Day-to-Day Responsibilities:
  • Interface with the local Customer Network Operations Center personnel.
  • Support customer’s NOC Operations and Maintenance Engineering Staff to develop Operations Readiness
  • Establish documented processes and procedures to improve NOC visibility to the EMS’s and associated Network Elements.
  • Define IP MPLS provisioning standards and develop a consistent process guideline to further reduce fault restoration timelines.
  • Provide continued On-The-Job (OJK) Knowledge transfer to Client NOC personnel.
  • Proactively manage and troubleshoot the NSP environment for Production and LAB (Alarms associated with the applications and the environments).
  • Generate performance/analytics reports for NSP environment and its applications.
  • Generate network and services capacity reports (MPLS, DWDM, Microwave, etc.)
  • Provide technical consultation on the development of new “configurator” tool and maintain current and updated tool versions for the duration of Term.
  • Generate “audit” reports against architecture standards.
  • Develop process to automate user (Local Accounts) nodal password changes for MPLS, DWDM, Microwaves NEs.
  • Take lead in opening and managing the progression of Nokia TAC tickets associated with the NSP environment and applications.
  • Provide support for NSP software upgrades.
  • Provide support for nodal software upgrades for MPLS, DWDM, Microwaves NEs.
  • Develop on-demand scripts to support various operational needs (e.g., adding “ip-mtu” to VPRN interfaces).
  • Provide knowledge transfer on NSP.
  • Monitoring and surveillance activities.
  • New network element configuration/Network routing setup.
  • IP Element configuration.
  • Event detection and isolation/Fault resolution.
  • Routine diagnostics and corrective action management.
  • Evaluate customer skillsets and develop training plan.

Is it a good fit? (Requirements):
  • Required to work onsite in Richmond VA
  • Must have medium to expert level engineer experience in the operational aspects of Nokia Network Service Platform (NSP)