Position: Resident Engineer - NSP (Nokia Service Platform) Subject Matter Expert
Pay rate: $66.67/hr.
Location: Richmond, VA 23173
Term: 12 Months Contract
Day-to-Day Responsibilities:
Pay rate: $66.67/hr.
Location: Richmond, VA 23173
Term: 12 Months Contract
Day-to-Day Responsibilities:
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Interface with the local Customer Network Operations Center personnel.
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Support customer’s NOC Operations and Maintenance Engineering Staff to develop Operations Readiness
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Establish documented processes and procedures to improve NOC visibility to the EMS’s and associated Network Elements.
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Define IP MPLS provisioning standards and develop a consistent process guideline to further reduce fault restoration timelines.
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Provide continued On-The-Job (OJK) Knowledge transfer to Client NOC personnel.
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Proactively manage and troubleshoot the NSP environment for Production and LAB (Alarms associated with the applications and the environments).
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Generate performance/analytics reports for NSP environment and its applications.
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Generate network and services capacity reports (MPLS, DWDM, Microwave, etc.)
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Provide technical consultation on the development of new “configurator” tool and maintain current and updated tool versions for the duration of Term.
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Generate “audit” reports against architecture standards.
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Develop process to automate user (Local Accounts) nodal password changes for MPLS, DWDM, Microwaves NEs.
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Take lead in opening and managing the progression of Nokia TAC tickets associated with the NSP environment and applications.
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Provide support for NSP software upgrades.
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Provide support for nodal software upgrades for MPLS, DWDM, Microwaves NEs.
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Develop on-demand scripts to support various operational needs (e.g., adding “ip-mtu” to VPRN interfaces).
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Provide knowledge transfer on NSP.
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Monitoring and surveillance activities.
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New network element configuration/Network routing setup.
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IP Element configuration.
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Event detection and isolation/Fault resolution.
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Routine diagnostics and corrective action management.
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Evaluate customer skillsets and develop training plan.
Is it a good fit? (Requirements):
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Required to work onsite in Richmond VA
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Must have medium to expert level engineer experience in the operational aspects of Nokia Network Service Platform (NSP)