Position: Resident Engineer - NSP (Nokia Service Platform) Subject Matter Expert
Pay rate: $66.67/hr.
Location: Richmond, VA 23173
Term: 12 Months Contract

Day-to-Day Responsibilities:

Interface with the local Customer Network Operations Center personnel.
Support customer’s NOC Operations and Maintenance Engineering Staff to develop Operations Readiness
Establish documented processes and procedures to improve NOC visibility to the EMS’s and associated Network Elements.
Define IP MPLS provisioning standards and develop a consistent process guideline to further reduce fault restoration timelines.
Provide continued On-The-Job (OJK) Knowledge transfer to Client NOC personnel.
Proactively manage and troubleshoot the NSP environment for Production and LAB (Alarms associated with the applications and the environments).
Generate performance/analytics reports for NSP environment and its applications.
Generate network and services capacity reports (MPLS, DWDM, Microwave, etc.)
Provide technical consultation on the development of new “configurator” tool and maintain current and updated tool versions for the duration of Term.
Generate “audit” reports against architecture standards.
Develop process to automate user (Local Accounts) nodal password changes for MPLS, DWDM, Microwaves NEs.
Take lead in opening and managing the progression of Nokia TAC tickets associated with the NSP environment and applications.
Provide support for NSP software upgrades.
Provide support for nodal software upgrades for MPLS, DWDM, Microwaves NEs.
Develop on-demand scripts to support various operational needs (e.g., adding “ip-mtu” to VPRN interfaces).
Provide knowledge transfer on NSP.
Monitoring and surveillance activities.
New network element configuration/Network routing setup.
IP Element configuration.
Event detection and isolation/Fault resolution.
Routine diagnostics and corrective action management.
Evaluate customer skillsets and develop training plan.

Is it a good fit? (Requirements):

Required to work onsite in Richmond VA
Must have medium to expert level engineer experience in the operational aspects of Nokia Network Service Platform (NSP)