Position: Resident Engineer
Location: Indianapolis, IN 46201
Hourly Rate: $66.66/hr.
Term: 12 months
Day-to-Day Responsibilities
Location: Indianapolis, IN 46201
Hourly Rate: $66.66/hr.
Term: 12 months
Day-to-Day Responsibilities
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Work with the customer operations team to ensure the fundamentals of the Network
Surveillance and Fault Management are in place to effectively manage the new and
existing technology elements. -
Create basic work instruction documents pertaining to the operations of the new and
existing technology. -
Attend all debrief sessions to assess progress against targets set during the initiation
phase and evaluate the need for additional support. -
Conduct knowledge transfer during the troubleshooting of an identified network issue
encountered during the day-to-day operations of the network.
Document knowledge transfer sessions to:-
Support shifts and team requirements.
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Recording of all electronic sessions for reuse/ future needs.
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Establish alarm handling and troubleshooting processes.
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Ensure topics identified during the Initiation phase have been addressed.
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Provide IPSC support personnel with easy-to-find solutions and self-search.
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Options to perform required operations activities in a more productive and
continuously improving manner.
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Service Provisioning Support
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RAN, Core, and Backhaul parameters changes and configuration.
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Services configuration changes.
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Network Operations Support including:
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Acceptance testing support prior to the production launch of new network elements.
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Production Network Element-related configuration changes and updates.
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Maintain network health and performance.
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Network routing setup.
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Network infrastructure configuration.
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Monitoring and surveillance activities.
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Event detection and isolation.
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Fault resolution and escalations.
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Thorough coverage of alarms including.
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Alarm prevention.
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List of alarms with description.
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Severity of alarms.
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Handling alarms remotely.
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Clearing alarms.
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Thorough coverage of 7705 routers including:
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Router configuration.
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Ports
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Remote provisioning
Overall functionality
Incident management
Problem management -
Change management
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Routine diagnostics and corrective action.
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Operational Runbook updates.
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Methods of procedures documentation (MoPs)Fulfill the Service Configuration
and activation of the cording to plan for Service Provisioning. -
Operational monitoring support and usage for the company’s tools and applications.
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Operational service management process updates.
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Operational Knowledge Management Organization.
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Operational measurement and KPI updates.
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Move, Add, Change, and Delete (MACD) operational documentation and processes.
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Provide bi-weekly status reports to include:
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Summary
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Progress on the current week.
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Issues and risks
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Deliverable status and anticipated progress for the next 2 weeks.
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Attend Bi-Monthly Check Point Meeting
Is this a good fit? (Requirements):
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6+ years of experience in the following:
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Nokia Microwave Radio: 9500 MPR
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IP/MPLS
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Nokia Routers: 7750 SR / 7705 SAR-8
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NSP NFM-P
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Wavence
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