Position: Senior IT Project Management Specialist (Remote)
Location: Memphis, TN 38125 - Remote
Term: 12 months

Day-to-Day Responsibilities:

Manage, support and service project assignments through completion.
Administer procedures and processes that measure and manage customer satisfaction.
Identify, analyze, and report trends.
Provide interpretation of report information and make recommendations for improvement.
Identify required resources.
Research project data, procedures and history for a thorough understanding of project direction.
Prepare and manage project plans through completion.
Provide data analysis, including identifying and recognizing trends across multiple offices for national client operations.
Monitor and assess data for accuracy and integrity.
Communicate activity progress to involved parties.
Assist Program Managers to resolve issues that arise.
Deliver oral and written presentations of project results.
Provide training to colleagues as needed.
Help to transition programs as needed.
Perform other duties as assigned.
Support the organization's quality program(s).
Travel as required.

Supervisory Responsibilities

Administer company personnel policies in all areas and follows company staffing standards and training recommendations.
Interview, hire and establish colleague performance development plans.
Conduct colleague performance discussions.
Provide support, guidance, leadership, and motivation to promote maximum performance.

Is this a good fit? (Requirements):

High School Graduate/GED.
6 years of IT Project Management or related experience.
2 years of General Business experience with emphasis on Data Analysis or Planning.
Knowledge of related field procedures or insurance-related procedures and/or managed care systems and operations.
Knowledge of data analysis with strong Excel skills.
Excellent oral and written communication, including presentation skills.
PC literate, including Microsoft Office products.
Analytical and interpretive skills.
Good organizational skills.
Good interpersonal skills.
Good negotiation skills.
Ability to work in a team environment.
Ability to meet or exceed performance competencies.

Even better if you have:

Bachelor's degree major in Business Administration, Statistics, or Quantitative Analysis and courses in Computer Sciences from an accredited college or university.