Position: Operations Technician (Remote)
Location: Tempe AZ 85283 - Remote
Term: 12 months

Day-to-Day Responsibilities:

Resolves routine trouble tickets.
Proactively monitor and respond to and resolve network alarms and customer opening tickets for issues with circuits.
Perform circuit and equipment/network restoration, recognize potential jeopardy conditions, and notify management and Program Office with risk potential and impact assessments.
Management of circuits Ethernet & IP), perform testing as well.

Is this a good fit? (Requirements):

Associate degree or equivalent education and relevant experience.
3 years of related experience in a specific area or equivalent.
Technical certification.
Strong working knowledge and experience in Ethernet and IP Layer 1 and 2, communications (IPv4, IPv6, routing protocols).
Technical knowledge and experience in contemporary technologies (e.g. MPLS, TDM, Ethernet, ELAN-ELINE, TCP/IP, BGP, QoS, IP, etc.).