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Operations Technician

  • Location: Norcross, 30092
  • Job Type:Contract

Posted 6 days ago

Position: Operations Technician
Location: Norcross, GA 30092
Term: 12 months
Day-to-Day Responsibilities:
  • Resolves routine trouble tickets.
  • Proactively monitor and respond to and resolve network alarms and customer opening tickets for issues with circuits.
  • Perform circuit and equipment/network restoration, recognize potential jeopardy conditions, and notify management and Program Office with risk potential and impact assessments.
  • Management of circuits Ethernet & IP), perform testing as well.
Is this a good fit? (Requirements):
  • Associate degree or equivalent education and relevant experience.
  • Minimum 3 years of related experience in a specific area or equivalent.
  • Technical certification.
  • Strong working knowledge and experience in Ethernet and IP Layer 1 and 2, communications (IPv4, IPv6, routing protocols).
  • Technical knowledge and experience in contemporary technologies (e.g., MPLS, TDM, Ethernet, E-LAN-E-Line, TCP/IP, BGP, QoS, IP, etc.).