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Network Analyst (Audio/Video)

  • Location: Lawrenceville, 30046
  • Salary: $35.00 - $38.00 / hour
  • Job Type:Contract

Posted 3 months ago

Location: Lawrenceville, GA
Type: Contract

Our established client is looking for a Network Analyst to join their team for a long-term contract opportunity. This position is responsible for providing Audio & Video technical support to County facilities. Incumbents coordinate and respond to service requests, assist with Cisco Webex/telepresence systems, and maintain Webex, Zoom, Google meeting applications.

Your Role:
  • Provides technical support to employees using various telecommunications and network systems.
  • Provides technical support to employees using Cisco telepresence end points, projectors, microphones, video monitors, video matrix systems and audio equipment.
  • Coordinating with vendors and customers for AV installations or service break fix.
  • Designs, configures, tests, implements, and maintains a variety of hardware, software, peripheral devices, and systems.
  • Monitors and ensures systems meet business and performance needs.
  • The individual will be required to be on-call after hours, weekends and holidays on a rotating schedule with other team members. The individual will also be required to work with and mentor other team members.
  • Perform configuration changes as required; advance level troubleshooting.
  • Technical implementation of telecommunications and network infrastructures.
  • Troubleshoot technical problems with the critical systems, servers and equipment within a 24/7/365 Data Center environment, handling the more complex and critical problems. Responds to system emergencies as required.
  • Performs other duties of a similar nature or level.
Is it a fit? (Requirements):
  • Three years of professional level analyst and systems experience in a large-scale Information Technology environment.
  • Minimum of two year’s experience working with Audio/Video, Webex Systems, Zoom, Google meeting Apps.
  • Previous experience working as an AV technician.
  • Experience working in a Cisco network/Telecomm Environment preferred
  • Experience working with Avaya, Siemens, and/or Rolm systems a plus
  • Telecommunications systems administration principles
  • Provide customer support for AV systems such as Cisco Telepresence end points, projectors, tv’s, video matrix system, Crestron systems and audio systems.
  • Previous experience working as an AV technician.
  • Experience with creating/modifying macros for Cisco Telepresence end points and Crestron is a plus.
  • Provide customer service
  • Repair and perform preventative maintenance on systems
  • Maintain records and prepare reports
If this sounds like a fit please apply today!