REMOTE opportunity with a FULL suite of benefits
Title: Infrastructure Technician
Location: Bayard, NM
Type: Permanent
Position Overview:
Under close supervision, install, maintain and optimize the distributed computing-communication environment, including desktop, network infrastructure, voice and data communication systems. Provide field technical support to the end-users and operational systems.
Responsibilities
- Set-up, deliver and install personal computers, telephones, networking and peripheral equipment using established and defined procedures and processes
- Perform preventative maintenance on voice and data communication systems and associated hardware maintaining accurate documentation
- Actively participate in Safety and Environmental programs, ensure MIS policy compliance and site operational goals
- Perform voice, network, and PC and basic wireless troubleshooting to isolate and diagnose infrastructure problems
- Perform other duties as required
Minimum Qualifications
- Two (2) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance and repair
- Demonstrated technical expertise in the installation, repair and maintenance of PC hardware, software, printers, fax machines and telephone handsets
- Ability to effectively analyze, troubleshoot and diagnose issues with computers, peripherals, cellular and voice systems
- Basic understanding of networking concepts, protocols and technology including wireless networking equipment
- Basic knowledge of voice systems (PBX/VoIP)
- Skill in effective communication, both verbal and written
- Ability to work weekends, holidays, rotating shifts and both scheduled and unscheduled overtime as business dictates
- Must be customer service-oriented and possess good organizational skills
- Ability to develop and maintain awareness of occupational hazards and safety precautions
- Skilled in following safety practices and recognizing hazards
Preferred
- High School diploma or GED
- A+ Certification
- Network+ Certification
Criteria/Conditions
- Our client promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing as per applicable State Laws