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Functional Analyst

  • Location: Scottsdale, 85255
  • Salary: $75.00 - $80.00 / hour
  • Job Type:Contract

Posted 17 days ago

Sr Functional Analyst
Location Type: Hybrid schedule, 2-3 days/week in-office
Contract Duration: 6 months -through 7/30/2023

Responsibilities:

  • Research, recommend and develop functional solution design; define business processes, improvements, and business objectives with focus on system capabilities and integration points.
  • Map the solution to business requirements according to standards and program principles.
  • Must analyze current needs, anticipate future needs and provide solutions integrating various business operations
  • Partner with business and IT to ensure continuing delivery of new functionality at consistent if not increasing velocity
  • Collect, document and analyze new large and/or complex work requests to determine sizing and approach for potential solutions
  • Assist Leadership in prioritizing work requests, bug fixes and other initiatives as necessary
  • Consistently provide and vet options as necessary for solutions that address requirements as well as non-functional requirements while adhering to best practices around standardization, scalability and usability.
  • Maximize the amount of standard processes vs custom coding in solution assessment and alternatives.
  • Consider capacity limitation and operations times; collaborates with IT resources
  • Design solutions with robust end to end capabilities specifically
  • Consider user impact, capabilities, limitation and adoption; collaborates with business process owners and Subject Matter Experts (SME)
  • Build, configure or partner with development to deliver and unit test quality and efficient functionality
  • Provide solutions with capability to restart/recover seamlessly with monitoring controls and escalation points-built in.
  • Provide knowledge transfer and direction to Testing resources as well as oversight for test scenarios, scripts and cases.
  • Provide knowledge transfer to End Users, Support Team and Testing as necessary during for any functional remediation, change, enhancement or break fix
  • Deliver and deploy only fully validated and vetted solutions
  • Serve as subject matter expert for Areas of Responsibility for their respective product organization
  • Provide documentation as necessary for the solution including but not limited to Business Process Design (BPD) Documents, Functional Specifications (F-Specs), End User System Procedures, End-to-end Business Process flows, User Stories, Knowledge Article and Deployment Scripts
  • Provide support for functions as necessary including supporting junior resources, business support, root cause analysis and corrective remediation for escalated problems and incidents.
  • Mentor and train junior resources and other extended team members and customer as necessary in the domain space you support
  • Stays current on the latest industry technologies, trends and strategies
  • Provide a can-do attitude with a pragmatic balance of velocity, quality, best practices and prioritization
  • Completes work in a timely and accurate manner while providing exceptional customer service
  • Other duties as assigned

Qualifications:
  • This position requires a minimum five years of system specific configuration and implementation experience.
  • Demonstrated expert level knowledge of applicable business processes
  • Demonstrated expert level application knowledge
  • Demonstrated knowledge of integration points for transactional and master data
  • Proven history of increasing responsibility and upward mobility in previous technical and functional roles
  • Demonstrated expert understanding of, Business Rules Framework, patches, upgrades and support packs.
  • Ability to work independently and in a team is vital.
  • Proven ability to work efficiently and accurately under pressure, meet deadlines and present a professional demeanor is essential.
  • Proven ability to respond to different organizational situations while maintaining a positive and friendly attitude is necessary.
  • Maintaining confidentiality, treating others with respect and upholding Company values are key attributes.
  • In addition, organizational and problem-solving skills, a can-do attitude, and the ability to adjust to changing requirements are essential.

Educational Requirements:
This position requires a Bachelor's degree in Computer Science, Information Technology or a related field or equivalent work experience.