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Financial Customer Support Associate

  • Location: Minneapolis, 55402
  • Salary: $24.33 - $24.33 / hour
  • Job Type:Contract

Posted about 1 month ago

Long-Term Contract Opportunity with a FULL suite of benefits!
Come work for this award-winning retirement and global asset management leader, helping people and businesses navigate a wide range of financial products and services, including retirement, investment services and insurance.

Position: Security Operations Specialist
Location: Minneapolis, MN 55402
Term: 12 months

Day-to-Day Responsibilities:
  • Performs a variety of operational tasks for moderately complex securities or cash related transactions or processes that require general knowledge of unit functions and systems.
  • Duties may include:
    • Differentiating, processing and reconciling transactions.
    • Researching inquires.
    • Resolving customer complaints.
    • Reviewing time sensitive and/or less complex to moderately complex documents.
    • Revising departmental procedures.
  • Coordinates situations that involve other departments.
  • Has moderate customer contact.
  • Works under moderate to minimal supervision.
  • Day to day processing.
  • Risk management and compliance.
  • Maintenance and Set-up

Is this a good fit? (Requirements):
  • High School Diploma or equivalent.
  • 1 year of Experience in Customer Service, Operations, Financial Services or Business Processing.
  • Strong attention to detail and accuracy.
  • Good verbal, written and interpersonal communication skills.
About our client
Our client is a global financial company with 18,000 employees passionate about improving the wealth and well-being of people and businesses. In business for more than 140 years, it has helped more than 38 million customers plan, insure, invest, and retire, while working to support the communities where it does business, improve our planet, and build a diverse, inclusive workforce. Discover, grow, and thrive as part of a team that supports you