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Field Service Technician

Posted 10 months ago

Our client is a multibillion-dollar company that provides end-to-end managed services, technology and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Position: Field Service Technician
Location: Omaha, NE 68114
Hourly Rate: $20/hr.
Term: 2 Months Contract to Hire

Day-to-Day Responsibilities:
  • Provide exceptional Customer Service 
  • Travel within a radius of 25 to 100+ miles daily in a specific route
  • Understand AC/DC and backup power concepts
  • Provide excellent time management and reporting skills
  • Be familiar with various operating systems (e.g. - Windows OS, OSX, Linux/Unix)
  • Manage triage, troubleshooting and resolution to client scope on IT equipment
  • Occasionally works at heights of 20’ to 25’, lift equipment training provided
  • Document efforts, issues and resolutions, close cases/tickets daily
  • Experience desired in copper and fiber cabling and various terminating connectors
  • Insight to POS, PC, Printers, Thin Clients, AP’s, Servers, Network switch equipment

Is it a good fit? (Requirements):
  • 1 year of IT support work experience
  • A+ Certification preferred – or must be obtained within first 3 months of employment