Our client is a multibillion-dollar company that provides end-to-end managed services, technology and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Position: Field Service Technician
Location: Omaha, NE 68114
Hourly Rate: $20/hr.
Term: 2 Months Contract to Hire
Day-to-Day Responsibilities:
-
Provide exceptional Customer Service
-
Travel within a radius of 25 to 100+ miles daily in a specific route
-
Understand AC/DC and backup power concepts
-
Provide excellent time management and reporting skills
-
Be familiar with various operating systems (e.g. - Windows OS, OSX, Linux/Unix)
-
Manage triage, troubleshooting and resolution to client scope on IT equipment
-
Occasionally works at heights of 20’ to 25’, lift equipment training provided
-
Document efforts, issues and resolutions, close cases/tickets daily
-
Experience desired in copper and fiber cabling and various terminating connectors
-
Insight to POS, PC, Printers, Thin Clients, AP’s, Servers, Network switch equipment
Is it a good fit? (Requirements):
-
1 year of IT support work experience
-
A+ Certification preferred – or must be obtained within first 3 months of employment