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DocuSign Administrator

  • Location: San Francisco, 94111
  • Job Type:Contract

Posted 14 days ago

Position: DocuSign Administrator
Location: San Francisco, CA/Open to LA, Boston, or NYC
Term: 8 months
Day-to-Day Responsibilities:
  • Primary focus is to plan, design, develop, implement, and support ongoing development and support of the DocuSign, eOriginal, SpringCLM, Salesforce & DocuSign integration, and other integrations. The functions include IT Applications Development, Maintenance, IT Architecture, IT Engineering, and other IT Infrastructure support functions.
  • Administrative support of existing accounts: adding new users, sharing accounts, upgrading permissions, creating new DocuSign accounts, etc.
  • Provide training to new users regarding DocuSign functionality and typical use cases as well as training for existing users when new functionality is added or a user’s permissions necessitate additional privileges.
  • Serve as the Subject Matter Expert on DocuSign capabilities providing input to DocuSign technical and architectural designs as to what is feasible and available during design.
  • Author DocuSign design and requirements specifications for new use case.
  • Act as DocuSign e-signature lead on enterprise projects.
  • Provide insight for new template and integration requests.
  • Perform DocuSign API development and unit testing as needed.
  • Troubleshoot recipient delivery issues, sending failures, and template creation errors.
  • Create templates, send bulk envelopes, send envelopes on behalf of as needed by user request.
  • Oversee all downstream and upstream connections (SalesForce, eOriginal, SpringCLM) to DocuSign for validity and efficiency.
  • Execute the reports to see usability matrix and act on procuring required licenses.
  • Recommend best practices.
  • Partner with DocuSign vendor to come up with strategic planning/Roadmap.
  • Encourage and expand DocuSign utilization in the Bank.
  • Participate in Disaster Recovery test with vendor.
Is this a good fit? (Requirements):
  • In-depth knowledge in analysis, design, prototype, testing, develop/enhance applications, production support, problem solving, including requirements gathering, estimating effort and documentation. Needs expertise with developing HTML, JavaScript and API.
  • Undergraduate degree in Computer Science, Computer Engineering or Management Information Systems.
  • DocuSign Administrator Certification
  • Experience with Salesforce and eOriginal integrations.
  • API Development skills: HTML, Javascript, etc.
  • Must be able to review and analyze data reports and manuals.
  • Must be computer proficient.
  • Must be able to communicate effectively via telephone and in person.
  • Proficiency with varied types of computer hardware and software systems, with emphasis on systems using Microsoft Operating Systems.
  • Strong written, communication and interpersonal skills working in a cross-functional team environment.
  • Experience working in a team development environment, should be a team player.
Even better if you have:
  • 2 to 4 years of experience with DocuSign.
  • Experience with SpringCLM and workflows.
  • Knowledge of financial services industry.