Our client is a multibillion-dollar company that provides end-to-end managed services, technology and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Position: Desktop Support Technician
Location: Charlotte, North Carolina 28277
Hourly Rate: $20/hr.
Term: 3 Months Contract to Hire
Day-to-Day Responsibilities:
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Solve a broad range of day-to-day onsite technical issues related to internal laptop and desktop systems, software and network infrastructure
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Provide superb technical support and customer service to end users and end clients
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Travel to 2 other sites to provide support (Charlotte, NC 28221 and Lowell, NC 28098)
Is this a good fit? (Requirements):
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2 - 5 years of related desktop and/or deskside support experience
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Solid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills, PC imaging and deployment and IMAC experience
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Excellent customer service skills
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A+ Certification required