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Desktop Support Technician

Posted 24 days ago

Our client is a multibillion-dollar company that provides end-to-end managed services, technology and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Position: Desktop Support Technician
Location: Waukesha, WI 53188
Hourly Rate: $24/hr.
Term: 3 Months Contract to Hire

Day-to-Day Responsibilities:
  • Be the face of client and interface w/ high-level executives at our end-client's location, providing white glove IT service, handling all IT-related issues in the areas of application support, technology, telepresence, mobile devices, hardware and services, imaging, and data transfers.
  • Support/facilitate telepresence events (e.g., Teams Live) in partnership w/ the internal event and webcast team and external vendors.
  • Provide support of conference center, basic network connectivity and AV connectivity issues.

Is it a good fit? (Requirements):
  • 3 to 5 years of Customer Service experience
  • 3 to 5 years of Desktop Support experience

Even better if you have:
  • CompTIA A+ and/or Microsoft MCP certifications