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Desktop Support Technician

  • Location: Wauwatosa, 53226
  • Salary: $20.58 - $20.58 / hour
  • Job Type:Contract to Hire

Posted 3 months ago

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Position:  Desktop Support Technician
Location:  Wauwatosa, WI 53226
Hourly Rate: $20.58/hr.
Term: 3 months Contract to Hire

Day-to-Day Responsibilities:
  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
  • Support iPhones and iPads.
  • Documents, maintains, upgrades, or replaces hardware and software systems.
  • Supports and maintains user account information including rights, security, and systems groups.
  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
  • Escalates problems and issues to a higher level of support if unable to resolve them.
  • Represents the company in a professional and businesslike manner and communicates effectively with customers and associates.
  • Interacts with customers, responding to routine technical questions or requests for information.

Is this a good fit? (Requirements):
  • 2 years of experience.
  • A+ certification