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Desktop Support Technician

Posted about 1 month ago

Our client is a multibillion-dollar company that provides end-to-end managed services, technology and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Position: Desktop Support Technician
Location: Cambridge, MA 02139
Hourly Rate: $30/hr.
Term: 12 Months Contract to Hire

Day-to-Day Responsibilities:
  • Solve a broad range of day-to-day onsite technical issues related to internal laptop and desktop systems, software and network infrastructure
  • Provide superb technical support and customer service to end users and end clients

Is this a good fit? (Requirements):
  • At least 4 years of related desktop and/or deskside support experience
  • Solid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills, PC imaging and deployment and IMAC experience
  • Excellent customer service skills
  • A+ Certification required