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Data Entry Technician

  • Location: Cedar Rapids, 52498
  • Salary: 18.0
  • Job Type:Contract

Posted 10 days ago

Title: Data Entry Technician
Term: 6 Months
Location: Cedar Rapids, IA

Long term contract opportunity in Cedar Rapids, IA for a Data Entry Technician. 

Day-to-Day Responsibilities:
  • Works under direct supervision to provide satisfactory and quality customer service.
  • Obtains customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased.
  • Keeps records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Performs duties related to overall customer service.
  • Scans incoming customer documentation.
  • Files completed Service Notifications with all Customer Documentation.
  • Archives files.
  • Data entry on shared data files.
  • Monitor a Group Email and forward emails to the appropriate team to work.
  • Printing Delivery documentation.
  • Provides support to sales team with regard to customer concerns.
  • Consistently documents customer service needs to identify patterns and maintain quality.

Qualifications:
  • Candidates for this role should possess an AA/AS degree with a minimum of 2 years of relevant experience.

About our client
Our client is a multibillion-dollar company that provides technologically advanced solutions for global aerospace and the defense industry. With over 68,000 employees they can continue their legacy of quality, trust, and customer service. If you want to work with the most innovative and passionate people and soar together, apply today.