Responsibilities:
- Understanding customer needs to provide innovative solutions and recommend system, product and process enhancements.
- Providing documentation of business rules, functional specifications and process interpretation.
- Implementing business software and providing systems administration set-up and configuration.
- Implementing business rules and functional enhancements via script.
- Testing business logic changes and functional enhancements.
- Providing applications first-tier customer support for systems issue resolution.
- Monitoring scheduled application interface and providing issue resolution and after-hours support.
- Providing assistance in the creation of production, ad-hoc reporting and interface solutions to query needs of the business.
- Communicating with management, business partners, software vendors, and suppliers on business systems, project status and project.
- Coordinating with program development teams on software interfaces used by supported business applications.
- Maintaining technical and functional awareness and competence.
- Ensuring familiarity and compliance with Company policies and procedures.
- Supporting BSA Manager with departmental objectives.
- 5-7 years of BSA experience with the ability to learn new technologies and wear multiple hats.
- Extensive experience with data integration tools - API JSON, Postman, Swagger (Modern integration solutions).
- Data mapping experience (ERwin, Visio)
- Process oriented with strong documentation skills.
- Proficiency with the MS Office Suite: Word, Excel, Visio, PowerPoint
- Data Visualization Experience - Dataflow
- Database experience (ie. Cosmos)
- Testing Tool Experience
- Knowledge/experience with SQL, PL/SQL, Unix shell scripting
- Advanced knowledge of best practices in information technology governance and regulatory landscape for financial institutions
- Advanced knowledge of loan origination systems and business operations
- Advanced knowledge of the Corporate Business solution environment
- Advanced knowledge in gathering and documenting Epics, Features and Stories in an Agile environment
- Advanced knowledge of Agile methodologies
- Advanced knowledge of scripting languages (Ex: JavaScript, Python etc )
- Knowledge of security methodologies, policies, standards and best practices
- Ability to analyze data using SQL and Excel for reporting and data mining purposes
- Ability to meet expected delivery dates and the tasks necessary to achieve objectives
- Excellent computer skills and conversance in information technology issues
- Deadline oriented
- Strong ability to analyze data using Excel for reporting and data mining purposes
- Strong people skills including the ability to interact with employees at all levels
- Excellent writing and speaking skills
- Bachelor’s Degree in related field or equivalent work or military experience required
- Experience in auto finance industry and loan origination systems preferred
- Experience in Agile development methodologies preferred
- Experience with JavaScript preferred