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Business Intelligence Manager

  • Location: Deerfield Beach, 33442
  • Job Type:Permanent

Posted about 1 month ago

Position: Business Intelligence Manager
Location: Deerfield Beach, FL
Term: Direct-Hire 

The Business Intelligence Manager leads the IT Business Intelligence team and focuses on providing insight and aiding in decision-making, drives the reporting strategy for Information Technology, and implements a metrics framework leveraging best practices. The role plans the team’s tasks to produce reports and perform meaningful quantitative or qualitative analyses addressing impactful issues or questions. The role collaborates with project stakeholders to design and plan initiatives, and ensures that business intelligence analysts have the tools, training, and understanding to produce effective dashboards, reports, and metrics as well as ensures that project/department milestones/goals are met and adherence to approved budgets. The role is responsible for the evaluation and monitoring of IT performance and achievement of BU and IT outcomes against objectives including supporting ad-hoc analyses requested by IT Leadership.

Responsibilities
  • Manage team of analysts in their daily work by prioritizing work and projects, managing workloads and ensuring delivery of work products based on priorities, capability and capacity
  • Provide broad technical direction and develop a business intelligence culture, putting data and analytics at the center of decision making, including the delivery of on-demand and interactive BI/visualization solutions leveraging PowerBI and Azure
  • Oversee the development, implementation, and adoption of visualizations to increase the access to and utility of information associates and leadership need to fulfill their responsibilities. This may include reporting on Projects, Programs, Resources, Demands, Financials, Lifecycle, Incidents, Staffing, and other topics of importance.
  • Develop and prepare strategies for BI processes, data governance, and data quality management
  • Participate in and contribute to the data governance committee
  • Collaborate with stakeholders on the creation and delivery of policies and procedures related to business intelligence solutions
  • Foster and evangelize a focused and pragmatic approach to using advanced analytics to drive outcomes and positive customer experiences
  • Work with the data warehouse team to design and implement the strategy needed to methodically and iteratively structure, test, validate, and communicate data-driven insights from data available
  • Report on key metrics to leadership and management along with recommendations for improvement
  • Align key metrics with industry-acceptable, best practice frameworks
  • Stay abreast of technology in the Business Intelligence areas, general trends in reporting tools, infrastructure interfaces, and interface design
  • Prioritize and coordinate the introduction and validation of new data sources to the data lake
  • Assess and anticipate resource needs including skills, training, and education requirements for the team
  • Ensure reporting requirements are documented, report documentation is maintained, and associates are cross-trained
  • Manage and periodically review user access to reporting workspaces
  • Collaboratively develop annual incentive metrics, manage the development of dashboards for bonus payout, and communicate the goals to associates
  • Develop and maintain positive working relationships with stakeholders, leadership, and management
Qualifications, Skills and Abilities:
  • B.S. in Mathematics, Economics, Computer Science, Engineering, Information Management, Statistics or related field required
  • Masters in Statistics, Applied Mathematics, Data Analytics, Operations Research, Engineering or closely related field preferred
  • At least 7 years of relevant work experience demonstrating domain knowledge in the following areas: statistical modeling, machine learning, data warehouses and lakes, artificial intelligence, data models, database design development, data mining and segmentation techniques, and MS Power Platform (PowerBI, Power Automate, etc.)
  • 1 - 3 years supervisory experience required
  • Ability to identify key insights that help solve business problems
  • Experience with DAX and SQL required, MDX and Python preferred
  • Knowledge of and experience with reporting packages (Power BI etc.) and databases (ADLS, SQL etc.) required, Power BI knowledge strongly preferred
  • Strong analytical skills with the ability to collect, organize, analyze, interrogate, and disseminate significant amounts of information with attention to detail and accuracy
  • Exceptional presentation skills
  • High level of business acumen and understanding of operational KPIs
  • Advanced understanding of best practice analysis, programming, and visualization techniques
  • Ability to convey technical concepts and related considerations to non-technical stakeholders and translate data insights into data storytelling to convey key messages and themes
  • Familiar with Information Technology Infrastructure Library (ITIL) framework
  • Understanding of or experience with ServiceNow and NetSuite a plus
  • Ability to manage time effectively and adapt quickly to changing priorities
  • Experience in forming and leading virtual teams and collaborating across large, matrix organizations
  • Ability to create and foster strong cross-functional networks and provide strategic consulting
  • Highly skilled at building trust and influence, driving for results with and through people