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Unix Application Support Analyst

  • Location: Irving, 75063
  • Job Type:Contract

Posted 8 days ago

Grow your career as an Application Support Analyst with an innovative global bank. Long-term contract with excellent growth potential. Will be required to be onsite 3 days per week. Will be responsible for performing Level 3 operations work in the Authentication Services space on the enterprise platform, which is supported by 24/7 * 365 days across the globe. Will be heavy on client interaction and will require excellent communication and documentation skills.
 
Responsibilities:
  • Support business and work with System Administrators, Developers and Analysts with troubleshooting issues related to application coding.
  • Perform change management and incident management utilizing documented procedures through ServiceNow (SN) tool.
  • Work with vendor support, System Administrators/Architects on a regular basis and have the ability to track the issue to closure as Level 3 SME.
  • There will not be direct coding to be done but will work with developers to solve coding related issues in integrating with authentication services technologies.
 
Qualifications:
  • Bachelor's degree is required.
  • Prefer ITIL/CISSP certification.
  • 3-5 years of application support experience with strong Unix and Linux.
  • Strong ability to read and analyze Unix and Linux systems from multiple servers like Red Hat Enterprise Linux 7.x/ 6.x.
  • Understanding of Web-server, app servers, DMZ, BIG IP, 3DNS, VIP and Firewalls required to support applications utilizing the authentication infrastructure.
  • Proficiency in scripting and programming languages like Java, Javascript, Python.
  • Experience supporting REST and SOAP API web services calls.
  • Strong understanding of enterprise network - DMZ, BIG IP, VIP, Firewalls, Proxy.
  • Prefer good knowledge on Mobile Platforms (IOS, Android).
  • Prefer experience with supporting one-time password technology using Voice, SMS, and Biometrics.
  • Prefer any other experience in the Biometrics (voice/face/fingerprinting, etc.)/Dyadic Authentication Products/MongoDB.
 
About our client
 
Our client stands as one of the worlds most renowned global banks and trusted brand with over 200 years of continuously evolving financial services. Its teams provide unique insights to more than 200 million clients and enable progress all over the world. While growing your career, you will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you.