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Application Administrator - Tableau/Alteryx

  • Location: Scottsdale, 85255
  • Salary: $55 - $60 / hour
  • Job Type:Contract

Posted 19 days ago

Application Administrator - Tableau/Alteryx

Rate (W2): $55+/hr., DOE
Contract Duration: 12 months
Location Type: Remote

Responsibilities:

  • Evaluate and deploy Tableau and Alteryx software packages to dev, qa, stage and production environments
  • Participate in the configuration and maintenance of user access.
  • Perform basic patch testing, deployment, and maintenance activities
  • Perform basic disaster recovery testing for applications
  • Troubleshoot basic problems to define and resolve Tableau and Alteryx system, application and/or customer issues
  • Manage assigned environment, recommends modifications to address issues with performance or security
  • Monitor system activity and recommends parameter tuning
  • Provide basic technical assistance to services and operations teams
  • Provide input to created documentation for internal support teams
  • Stay current on the latest industry technologies, trends, and strategies
  • Provide software support to employees, vendors, or other customers by answering questions related to application procedures and services
  • Complete work in a timely and accurate manner while providing exceptional customer service
  • Proactively manage and respond to support tickets in ServiceNow
  • Other duties as assigned
 
Qualifications:
  • Minimum of 3 years’ experience in general administration of production and development Tableau and Alteryx environments
  • Knowledge of Tableau and Alteryx package deployment including knowledge of deployment package objects
  • “Tableau Server Certified Associate” certification preferred
  • “Alteryx Server Administration” certification preferred
  • Experience supporting AWS MySQL RDS and Redshift databases
  • Knowledge building and supporting Linux servers hosted at AWS
  • Knowledge of support for custom Tableau mobile applications
  • Familiarity with Chef based DevOps server configurations at AWS
  • Familiarity with CI/CD pipeline-based software deployment using Jenkins
  • Experience managing S3 buckets at AWS potentially using CLI
  • This position requires a minimum of three years of Tableau and Alteryx application server experience
  • General knowledge of the following: server operating systems, server topologies, server hardware, and security is required.
  • Working knowledge of Microsoft Office, including skills with Word and Excel are necessary
  • Basic understanding of network components and function is required
  • Retail (IT) experience preferred
  • Ability to meet established service levels, availability, performance, data privacy, and security guidelines is necessary
  • This position requires good verbal and written communication skills.
  • The ability to work efficiently under pressure, accurately meet deadlines and present a professional demeanor is essential.
  • Ability to work independently and in a team is vital.
  • Customer service skills, including the ability to manage and respond to different customer situations while maintaining a positive and friendly attitude are essential.
  • Maintaining confidentiality, treating others with respect and upholding Company values are key attributes.
  • In addition, organizational and problem-solving skills, a can-do attitude, and the ability to adjust to changing requirements are essential.
  • Proven ability to respond to different organizational situations while maintaining a positive and friendly attitude is necessary.

 
Educational Requirements:

  • Bachelor's degree in Computer Science, Computer Information Systems, Information Technology, IT Software Engineering or related technical field or equivalent work experience.