We have an excellent Contract to Hire Opportunity in the Chicago area for a Zendesk Administrator. Great culture, career growth and compensation! Willing to consider candidates who are open to relocation. Please apply today if you have 2 years experience with:
- Bachelor’s Degree, preferably in Information Technology, Computer Science, or similar.
- 5 years of System or Application Administration experience/education preferred.
- 2+ years of experience in Zendesk highly preferred; other Customer Care or Help Desk system administration experience is a plus.
- Understanding administration of CRM applications (Salesforce, Zendesk, Dynamics, Oracle, etc).
- Knowledge and experience with RESTful API desirable.
- Experience with SaaS integrations (SAP, PeopleSoft, Active Directory, etc.) desirable.
- Experience troubleshooting in a SaaS environment.
- Experience developing reports and dashboards desirable.
- Previous work experience with SQL or other databases desirable.