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Windows Systems Administrator

  • Location: Atlanta, Fulton, Georgia, 30339
  • Salary: 80000.0
  • Job Type:Permanent

Posted 9 days ago

Do you have a strong background in Windows 10 Systems Support as well as supporting technologies such as Active Directory, Exchange/ O365, group policy, DCHP and DNS, and just great general PC desktop support?   We are hiring and seeking a customer service oriented individual for this Level 2 position in our technical support team in Atlanta.   In this role, you will be supporting users located in our Atlanta, New York and potentially other offices with typical desktop and system connectivity issues.   You should be very familiar with Windows 10 and support applications on Office 365 as well as good experience with Active Directory and Exchange including Group Policy.    This role is all Level two support so there is a level one team doing the initial intake call and doing some basic troubleshooting before this ticket is released to the Level two team.   The role is not all support but will involve getting new systems ready for employees both existing and new and doing project related work around the enhancement of our IT infrastructure.   

We are looking for not only someone technically proficient but someone that has excellent interpersonal skills and has a customer service oriented approach.   

What skills and experience are required?  Here are the skills needed for this opportunity.
(1) Active Directory
(2) Exchange/ O365 administration
(3) Desktop support - troubleshooting general PC and Laptop issues
(4) Office365 applications
(5) Windows 10
(6) Hardware support
(7) Support for MS Teams
(8) Group policy configuration
(10) Windows Server 2008\

Again, this is a full time, direct hire role and for the most part, will be working 100% remote from your home office in Atlanta.   If this is a good match for your skills and interest, please apply so we can discuss this with you in detail.