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Windows Operations Specialist

  • Location: Alpharetta, Georgia, 30009
  • Job Type:Contract

Posted 10 months ago

  • Job Ref: 185955

Terrific Contract Opportunity!

Come work for this global leader in assurance, tax, transaction and advisory services to be a part of building a better working world for customers and communities.

Position: Windows Operations Specialist- Must be a US Citizen with Top Secret Clearance

Location: Alpharetta GA 30009

Term: 3 months

Day-to-Day Responsibilities:

  • Re-creation, analysis, troubleshooting, and diagnosis of incidents relating to off-the-shelf and proprietary applications and/or platforms.
  • Determination of root cause of incidents (configuration vs. defect).
  • Liaison with appropriate teams for the development of corrective actions or viable workarounds to resolve incidents.
  • Installation of applications in supported environments.
  • Deployment of application upgrades and fixes.
  • Responding to automated alerts on the health of systems.
  • Executing scheduled or unscheduled tasks relating to operational maintenance and monitoring of applications.
  • Performing routine audits of systems for the purpose of preventative maintenance of applications and reporting on their status.
  • Adhere to E&Y and ITIL guidelines for Incident, Problem and Change Management.
  • Effective call management including logging, monitoring / updating, prioritizing and resolving calls in a timely fashion.
  • Ensures all work is carried out and documented in accordance with required standards, methods and procedures.

Is this a good fit? (Requirements):


  • Windows 2003 / 2008 R2 / 2012 Server
  • IIS 6.0 / 7.0
  • SQL 2000 / 2005 / 2008 / 2012
  • .NET Framework 3.5 / 4.x
  • JavaScript
  • XML
  • Demonstrable knowledge of C#, VB.Net.
  • Experience in Autonomy product.


  • Read and Modify XML based config files.
  • Experience with Web Services.
  • Read and Modify JavaScript based custom components.
  • Read, Modify and Execute SQL scripts.
  • Verify user and group rights to server machines, folders and files.
  • Verify IIS application permissions and configurations, platform and tasks (security, application pooling, SSL certificates, etc.).
  • Demonstrable Intermediate to Advanced knowledge of web platforms such as IIS.
  • Intermediate to senior level .NET programming and/or scripting experience. (C#, Shell Scripting, HTML 5, HTML).
  • Verify configuration of Windows services.
  • Execute application install packages.
  • Query SQL tables and views to identify data related issues.
  • Analyze XML data feed files to identify data related issues.
  • Analyze SQL execution plans to identify performance bottlenecks.
  • Analyze Windows performance statistics to identify resource bottlenecks.
  • Analyze logs from IIS, Windows events, and SQL to identify errors.
  • Ability to read and understand code (Code-competency) for diagnosis, escalation to tier 4 teams.
  • Knowledge of troubleshooting tools and techniques related to networks and systems i.e. remote access tools, Windows Support tools, connectivity tests, etc.
  • General understanding of various IT security concepts as they relate to production environments.
  • Demonstrable knowledge of Stored Procedures, SSIS and Data Transformation Services, Tables, Foreign Keys, Indexes.
  • Familiarity with SQL DBMS interface and integrated tools.
  • Creation of simple queries, running pre-defined scripts, configuration, security, and interpreting logs and traces.
  • Understanding of n-Tier application architecture concepts.
  • General knowledge of SQL and In-depth knowledge of MS SQL Server 2008/2012/2014.
  • Experience of Active Directory/LDAP.
  • Experience supporting multi-tier environment.

Even better if you have:

  • Conceptual understanding of peripheral hardware such as load balancers, WAN optimizers, etc.
  • General understanding of networking/LAN/WAN/DMZ concepts.
  • Conceptual SQL knowledge relating to replication setup, DTS, clustering, etc.
  • Experience with performance monitoring tools and analysis i.e. MS PerfMon.
  • Experience supporting applications in shared or virtual environments.
  • Conceptual understanding of networking hardware (switches, routers, etc.).
  • Remedial knowledge of Active Directory Accounts.

If this sounds like the perfect fit, apply today!