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UX Researcher (Remote)

  • Location: Richmond, 02895
  • Salary: 63.91
  • Job Type:Contract

Posted 7 days ago

  • Function: UI / UX
  • Job Ref: 228924
Interested in getting into the high-in-demand healthcare field? Check out this opportunity!
Position: UX Researcher
Location: Remote
Hourly Rate: $ 63.91/hr.
Term: 3 Months Contract

Day-to-Day Responsibilities:
  • Oversee design and administration of usability studies on a wide range of websites and mobile apps
  • Provide coaching, training and feedback for UX designers assigned to agile product teams across the Digital organization to plan and execute their own remote-unmoderated and moderated studies leveraging the platform
  • Attend intake meetings with a variety of stakeholders and help guide discussions surrounding appropriate UX research methods to achieve business and design goals
  • Present findings with actionable recommendations to a variety of internal stakeholders
  • Oversee all phases of usability test preparation including screening criteria and test script development
  • Identify and implement a variety of methods for getting input and feedback from customers including remote-unmoderated and moderated studies, and others as appropriate
  • Partner with other internal research functions (e.g. Marketing Research) to identify appropriate mix of research methods to determine future directions for our websites and mobile apps
  • Partner with UX managers and UX directors on executing research within accelerated project timelines and agile development cycles
  • Help maintain and grow knowledge repository

Is it a good fit? (Requirements):
  • 2+ years’ experience in Usability, User Experience Research and/or related fields
  • Bachelor’s degree in Usability, Human Factors, HCI, Psychology or additionally relevant field
  • Master’s Degree preferred

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.