Location: Remote
Hourly Rate: $ 63.91/hr.
Term: 3 Months Contract
Day-to-Day Responsibilities:
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Oversee design and administration of usability studies on a wide range of websites and mobile apps
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Provide coaching, training and feedback for UX designers assigned to agile product teams across the Digital organization to plan and execute their own remote-unmoderated and moderated studies leveraging the Usertesting.com platform
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Attend intake meetings with a variety of stakeholders and help guide discussions surrounding appropriate UX research methods to achieve business and design goals
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Present findings with actionable recommendations to a variety of internal stakeholders
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Oversee all phases of usability test preparation including screening criteria and test script development
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Identify and implement a variety of methods for getting input and feedback from customers including remote-unmoderated and moderated studies, and others as appropriate
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Partner with other internal research functions (e.g. Marketing Research) to identify appropriate mix of research methods to determine future directions for our websites and mobile apps
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Partner with UX managers and UX directors on executing research within accelerated project timelines and agile development cycles
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Help maintain and grow knowledge repository
Is it a good fit? (Requirements):
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2+ years’ experience in Usability, User Experience Research and/or related fields
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Bachelor’s degree in Usability, Human Factors, HCI, Psychology or additionally relevant field
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Master’s Degree preferred