Back to Job Search

Telecom Analyst

  • Location: Farmers Branch, TX, 75234
  • Job Type:Contract

Posted 11 days ago

Our Dallas/Chicago based client is looking to bring on a Telecom Analyst with Vonage experience for a 3 month contract.

Need to have the following:

  • Knowledge of and support experience with UCaaS providers; Vonage is a plus.
  • On premise support of telephony environments; phone set-up, call manager configuration, troubleshooting.
  • Experience in documenting a solution and runbooks for clients.
  • Good customer support skills; soft skills.
  • New telephony environment is Vonage; moving off of Shortel.