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Production Support Analyst

  • Location: TAMPA, Florida, 33610-9122
  • Salary: 35.0
  • Job Type:Contract

Posted 11 days ago

Terrific long-term opportunity in Tampa, FL for a Technology Production Support Analyst.
Will be responsible for all aspects of the Software Development Life Cycle (SDLC) including:
  • Providing analytical, technical, business and/or management expertise to the group.
  • Responding to and resolving issues beyond standard management requests.
  • Using independent judgment to make decisions where no clear precedents exist.
  • Following the company technology “people practices”, including long and short-term career development for employees, mobility process, and diversity.
Client Management:
  • Very critical to establish close and trustful partnership with clients on all levels.
  • Advise Clients on technical aspects of project (all phases).
  • Support clients and SMEs in SIT and UAT.
  • Support and troubleshoot clients and SMEs reported Production issues.

Resource Management:
  • Day to day interaction with project team.
  • Provide support to Technology Management resources on specific project efforts.

Project Administration:
  • Drive SDLC process.
  • Involved with day-to-day discussions of project issues/interact with management and team members.
  • Make strategic recommendations to senior manager.
  • Assist the technology manager with budget and headcount planning.
  • Other task as assigned by management.
  • Must be proficient in T-SQL and PL/SQL.
  • Excellent communication skills with the ability to interact at all levels of the organization.
  • Banking, risk management or compliance experience.
  • Strongly prefer certifications, including in project management.
  • Excellent verbal and written communication skills.
  • Prefer a Bachelor’s degree.
  • Second language proficiency is a plus.
  • Prefer international team environment experience.
If this is a perfect fit, Apply now!