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Technology Business Services Manager

  • Location: Charlotte, North Carolina, 28202
  • Salary: 44.75
  • Job Type:Contract

Posted 21 days ago

Terrific Long-Term Contract Opportunity with a FULL suite of benefits!

As one of the largest financial institutions in the world, our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that's not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Position: Technical Business Services Manager
Location: Charlotte, NC
Term: 12 months

Day-to-Day Responsibilities:

  • Manages and support the delivery of high profile technology products and services.
  • Acts as the single point of contact for the client and the appropriate technical groups from solution planning to sizing/estimating to fulfillment.
  • Influences technology selection by gathering and reviewing customer information, working with technology teams to determine if custom solution is necessary, and recommend best option to the customer.
  • Provides guidance on leveraging new technology.
  • Requests sizing estimates and reviews for reasonableness.
  • Ensures service quality and cost-effectiveness of solutions.
  • Monitors high profile projects to ensure requests are met on time and within sizing, keeping all parties informed of impacts and changes.
  • Maintains regular contact with senior management within Technology and the supported business unit.
  • Conducts research and analysis of competitive market environment for innovative business products and services, regulatory/compliance issues, and implications of new implementations.
  • Leads implementation of complex projects/initiatives impacting one or more lines of business.
  • Understands and ensures compliance and risk management requirements for supported area are met and works with other stakeholders to implement key risk initiatives.
  • Primary interface with Financial Industry Leaders for 2-4 business lines.
  • Supports interfaces with Technology Industry Leaders, Analysts and Regulators.


Is this a good fit? (Requirements):

  • 7+ years of technology experience
Desired Qualifications:
  • Experience managing multiple medium technology development efforts within a major line of business
  • Ability to influence across all organizational levels, particularly senior management