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Procedure Writer

  • Location: Charlotte, 96161
  • Salary: 38.35
  • Job Type:Contract

Posted 20 days ago

Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package!

Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Position: Procedure Writer
Location: Des Moines, IA - Charlotte, NC - Sioux Falls, SD - Chandler, AZ - Hillsboro, OR - Roanoke, VA - Columbia, SC
Term: 9 months

Day-to-Day Responsibilities:

  • Consults and provides guidance on the development, implementation, and monitoring of significant matters regarding strategic approaches, effectiveness of support function, business performance improvement opportunities, and helping to manage the risks for the applicable business functions.
  • Utilizes thorough knowledge of the business unit's functional area or products to support strategic initiatives for the business.
  • Responsible for diverse support functions and/or operations/production oversight usually for a single business group within a Line of Business.
  • Functions supported may include: policy/procedure administration and adherence, systems/change initiatives, information security, business continuity planning, capacity planning, legal and regulatory adherence, SLA negotiation/development, reporting and analysis, project funding, pipeline, process improvement, quality management, third party management, communications, financial control/budgeting oversight.
  • May present to senior leaders on business performance and recommends strategies to implement changes and improvements.
  • May conduct, execute, or manage: risk assessments, ad hoc reviews, quality activities, issue intake process, remediation process, and exam management.
  • May provide work direction to lower level staff. 4+ year of experience in one or a combination of the following: administrative support, project management, implementation, business operations or strategic planning in financial services demonstrated through work or military experience



Is this a good fit? (Requirements):

  • Financial services industry experience (estate processes/management a plus)
  • Procedure/Technical writing – experience in writing complex procedures and making them easy for employees to follow and understand while ensuring risk elements are cared for
  • Project management (focus on execution) – experience with execution of project deliverables (implementation of new procedures, systems, org changes, etc.)
  • Excellent verbal, written, and interpersonal communication skills
  • Process improvement experience
  • Advanced procedure/technical writing skills.
  • 4+ year of experience in one or a combination of the following: administrative support, project management, implementation, business operations or strategic planning in financial services demonstrated through work or military experience


Desired:

  • Estate management skills (documents and requirements) 

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer and provides reasonable accommodations for qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual with a disability, you may request a reasonable accommodation under the American Disability Act (ADA) by emailing MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.