Back to Job Search

Technical Writer

  • Location: Charlotte, 28277
  • Salary: 24.43
  • Job Type:Contract

Posted 5 months ago

Long-Term Contract Opportunity with a FULL suite of benefits!

As one of the largest financial institutions in the world, our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Position: Technical Writer
Location: Charlotte, North Carolina, 28277
Term: 12 months

Day-to-Day Responsibilities:

  • Work is assigned from Project
  • Performing keyword searches to determine procedures that are impacted by topic
  • Compiling those procedures into an impact assessment
  • Assess each procedure to determine overlaps and duplications
  • Work with LOB SME to see if anything was missed – identify gaps
  • Develop strategy to execute
  • Execute against strategy

Is this a good fit? (Requirements):
  • 1 year of experience writing procedures in a professional business environment
  • Jira experience 
  • Procedure writing experience
  • Strategy – how to categorize procedures and create plans
  • Communication/ organization – Liaison/ SME Support

Desired Qualifications: 

  • Desktop Business Procedure (non-technical) writer
  • Ability to assess procedures to determine overlaps, duplications, consolidation opportunities
  • Ability to interact with Subject Matter experts to gain knowledge of the context of the process that needs to be written into a procedure

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.