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Technical Support Representative

Posted 3 days ago

Opportunity in Highly Demanded Healthcare Field!


Position: Technical Support Representative
Location: Lincoln, RI 02865
Hourly Rate: $17/hr.
Term: 12 Months Contract

Day-to-Day Responsibilities:
  • Provide call center based technical support to store locations, vendors and staff.
  • Serve as first level for troubleshooting of issues encountered in stores.
  • Assure implementation based protocols are met.
  • Render assistance for equipment troubleshooting and ensure deployment process adherence.
  • Update Database regarding resolution of issues and techs progress while completing work with in the store.
 

Is it a good fit? (Requirements):

  • A minimum of 1 year work experience needed.
  • High School Diploma or GED required.
  • Must have strong troubleshooting skills coupled with diagnostic, and problem solving skills.
  • Supervisory skills are an asset but not a requirement.