Position: Technical Support 1
Location: North Chesterfield, VA (some remote possible)
Term: 2 Months
Our client is looking for a Technical Support Analyst to join the team for a short-term contract. You will conduct asset inventory on all agency devices to include mobile devices (phones and tablets), desktops and surplus inventory items. You will assist with installation of hardware peripherals on an as approved basis - monitors, printers and label makers.
- Attention to Detail
- Experience installing peripherals and associated software for client computer
- Provide training/education to staff on associated program for the newly installed hardware
- Documentation of process for knowledge based
- Ability to effectively work with technical and non-technical staff in a collaborative environment.
- Experience with hardware asset management