Back to Job Search

Technical Engineer

Posted 11 days ago

Our client is seeking a full time Technical Engineer with a vast knowledge of PowerShell and Scripting. You will also perform installs, upgrades and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.

Duties and Responsibilities

  • Address/Manage user tickets regarding hardware, software and networking based on priority
  • installing applications and computer peripherals for customers
  • Vast knowledge of PowerShell and Scripting
  • Conduct remote troubleshooting as needed
  • Test alternative pathways until you resolve an issue
  • Record technical issues and solutions in logs
  • Follow up with clients to ensure their systems are functional
  • Help create technical documentation and manuals

Skills Requirements and Qualifications

  • Experience - Proven work experience as a Systems Engineer, Technical Support Engineer or similar role
  • IT computer networking – technicians are in charge of running servers, switches, routers, monitors, and computer networking
  • Troubleshooting skills – performing tests to identify and fix errors in computer networks including LAN and WAN is a key component of their work
  • Specific Technical Skills – PowerShell and Scripting, network security practices and anti-virus programs office automation products and computer peripherals, like printers and scanners
  • Communication skills – being able to explain complicated technical process in a simple to way to non-technical staff is a requirement for successful technicians
  • Attitude – Customer service oriented attitude
  • Education – BS in Computer Science or equivalent experience

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer and provides reasonable accommodations for qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual with a disability, you may request a reasonable accommodation under the American Disability Act (ADA) by emailing MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.