Position: Systems Specialist/Data Analyst
Location: 100% Remote
Term: 4 Months
We are seeking a Systems Specialist / Data Analyst to work 100%. As part of a dynamic team, the Systems Specialist provides a wide-range of technical support and training for our suite of Business Intelligence software tools. The position is also responsible for generating and reports as well as on-going report maintenance and distribution, ad-hoc reporting and data quality assurance.
Responsibilities:
- Provide timely and effective support to all levels of management on various BI software applications and reports
- Assist users in utilizing BI software tools through informal training
- Consistently and accurately track, resolve and communicate resolutions
- Update and maintain various reports using Microsoft Office and BI systems
- Participate in designing and building new reports and analytics
- Participate in creating ad-hoc reports and analytics
Basic Skills/Qualifications:
- Minimum 1-year experience in training or support role providing software support to application users, troubleshooting problems, creating new tools and/or reports and training new users
- Minimum 2 years experience utilizing Microsoft Office (Word, Excel, Outlook)
- Undergraduate degree in Business or Information Systems or 2 years of equivalent experience
Additional Skills/Qualifications:
- Excel Macros and VBA experience is a plus
- MS Access or other database experience is a plus
- Effective written, verbal and interpersonal skills
- Solid analytical and troubleshooting abilities
- Strong customer service and conflict resolution skills
- Well organized and detail oriented
- Shows initiative and acts independently to resolve issues
- Ability to maintain and coordinate relationships with employees at all levels of the organization including senior management