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Systems Engineer

Posted 10 days ago

Terrific Contract Opportunity!

Position:  Systems Engineer
Location: Cincinnati, OH 45202
Term: 2 Months Contract

Day-to-Day Responsibilities:
  • Manage, maintain, support, troubleshoot and optimize a wide range of Linux and Mac based solutions presently in place while making suggestions and adjustments to future needs.
  • Assist end users via telephone, e-mail, with a wide range of questions, problems and requests with their in-store technology and connectivity needs
  • Monitor and track incidents and trouble calls in HDA ticketing system in support of the incident and problem management process; recognize high priority tickets and take action within the expected response time
  • Update all assigned tickets capturing troubleshooting activities and resolution
  • Resolve escalations from the IT Service Desk and handle client support requests as well as take ownership of product issues and ensuring closure is achieved
  • Distribute enterprise applications for Point of Sale and mobile devices
  • Assist in maintaining corporate liability device inventory.
  • Train end users on in-store technology.
  • Plan, create and deploy security and device management policies.
  • Keep abreast of what the future is bringing in terms of new products and enhancements to products and how those changes affect our company plans

Is this a good fit? (Requirements):
  • 3 to 5 years experience will work
  • Need someone local to Cincinnati or Mason OH
  • Technical troubleshooting and hands-on experience with Linux, Android and iOS is required
  • In-depth knowledge of Linux troubleshooting methods - both client and server-side is required

Experience with:
  • Software Distribution tools (rsync, Zenworks Linux Management)
  • Networking knowledge (OSPF, DNS, DHCP, Mac Reservation, IPTables)
  • Wireless network (Wi-Fi) setup
  • Digital Media Devices and Management
  • Scripting/Programming languages (Bash, Perl, Python, CGI, Ruby)
  • Oracle/PostgreSQL Database
  • Code Repository such as GIT
  • Web based Infrastructure such as Caching Appliances (Squid), Apache
  • Web based languages/framework (HTML, XML, HTML5, Catalyst)
  • Support and Management tools such as Puppet, Nagios, Zabbix, Spacewalk, Splunk
  • Automated Image Build Solutions (pxe, autoyast, kickstart)
  • Virtual Technologies such as VMWare, KVM, Xen
  • Ability to secure operating systems using tools such as SELinux, AppArmor, AIDE, ClamAV
  • Linux Driver Development a plus
  • Linux Performance Monitoring and Tuning
  • Ability to perform end user training on in-store and supporting technology
  • Analysis and investigation skills, with a structured approach to problem solving
  • Outstanding customer service skills as well as strong verbal and written communication
  • Strong interpersonal, verbal and written communication, and organizational skills
  • Apple XCode tools and development a plus

If this sounds like the perfect fit, Apply Today!