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Strategic Research Analyst

  • Location: Plano, Collin, Texas, 75024
  • Job Type:Contract

Posted 21 days ago

Long term contract in Plano, TX for a Strategic Research Analyst to support the Corporate Strategy team in building the research capability that is central to understanding the customer and improving customer experience. Will be responsible for helping out in answering customer requests, performing customer research and writing the surveys. Will be interacting with the other departments. Will provide research support services such as survey generation, focus group coordination and facilitation, data synthesis and analyses of research processes, trends analysis, insights and summary generation.
 
Qualifications:
  • Bachelor’s degree, generally in fields as Business, Marketing, Research Analytics.
  • Experience with customer research and writing surveys.
  • Data analysis skills.
  • Experience working in an analytical environment.
  • Experience with project management is a plus.
  • High degree of professionalism, tact, and diplomacy.
  • Working knowledge of Microsoft Office (Word, Excel, PowerPoint, Access).
  • Experience in formulating and posing insightful probing questions and providing consultation on survey best practices.
  • Working knowledge of statistical software, preferably SPSS.
  • Knowledge of surveying techniques and methodology and the ability to apply them on quantitative surveys and qualitative focus groups and interviews.
  • Superior knowledge of analytical and statistical methods such as standard deviations, correlations, regression analysis, etc.
  • Strong analytical skills and critical thinking.