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Sr. Trust Services Specialist

Posted 29 days ago

Terrific Contract Opportunity!

Position: Sr. Trust Services Specialist 
Location: Wilmington, DE 19805
Term: 8 Month Contract


Day-to-Day Responsibilities:

  • Under general supervision, develop and promote positive customer relationships, educate customers about company products and service and provide feedback to improve service and customer retention
  • Process customer transactions and respond to account inquiries about billing information and eligibility requirements
  • Provide support to Company's Trust Company departments by maintaining accurate records of trust activity
  • Perform routine trust services administrative functions that may include records/statement reconciliation, new account set-up, distribution processing and review of customer statements for adherence to regulatory guidelines
  • Identify problems and develop solutions to issues impacting our Company's customers; escalate issues as appropriate
  • Some travel may be required


Is this a good fit? (Requirements):
 

  • 4 to 6 years related experience required
  • High school diploma or equivalent
  • Excellent customer service skills, oral and written communication, organizational, problem-solving and basic math skills required
  • Must have basic computer and keyboard skills
  • Requires a high degree of accuracy with strong attention to detail
  • Ability to perform well under pressure and set priorities for multiple work tasks
  • Ability to maintain confidentiality essential
  • Experience in trust accounting administration and knowledge of qualified and nonqualified benefit plans preferred
  • Excellent organizational, problem solving, prioritization, mathematical, interpersonal and time management skills necessary
  • Must be able to work independently in a fast paced, team-based environment


If this sounds like the perfect fit,Apply Today!